We're sorry that you want to cancel. To speak to a billing representative about your Internet service, please contact us at 1 877 977-5757, Monday to Friday from 8 a.m. to 5 p.m. (ET).
Please have the following information ready for verification purposes:
- User ID (b1)
- Full mailing address
- Phone number
- Account number
Cancellation fees may apply, depending on the terms in your contract.
After your service is cancelled, you'll receive a modem return kit by mail. The kit will include a pre-paid shipping label for free returns by Canada Post. (Do not return your modem to a Bell store.)