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I can’t connect to the Internet using my router

Contact us

Try the following steps before contacting the technical help desk.

  1. Turn off or unplug your Bell Internet High Speed modem.
  2. Turn off or unplug your router.
  3. Wait 30 seconds.
  4. Turn your modem and router back on and wait until all the lights are lit again.
  5. Try surfing the Internet.
If you still can’t connect to the Internet, please contact us for further assistance.


Last Updated:08/07/2012

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