How to suspend or redirect my Bell Home phone service

What is temporary service suspension?

Temporary service suspension helps you save money by suspending your phone service while you’re away or on vacation without having to disconnect your phone line or change your phone number. Your service is restored automatically on the date you choose.

There are no monthly fees for temporary service suspension (with the exception of Rent-to-own sets, outright sales financing sets and long distance plans with monthly rates).

Prices for temporary service suspension:

• $40 for up to 3 months (minimum of 2 weeks to a maximum of 3 months)
• $50 for up to 6 months (minimum of 2 weeks to a maximum of 6 months)

Note: If your alarm service is dependent on your telephone line, you may not want to suspend your service.

Last Update:06/12/2010

How to arrange temporary service suspension

You can choose to:

1. Fully suspend you service. Callers will hear a recorded message saying that the number is not in service.
2. Redirect your calls to another number for an additional $2.80 a month. If you have a Bell Calling Card, you can use it as usual.

Log in to arrange temporary service suspension

Log in to MyBell

Last Update:06/12/2010

Restoring your home phone service

Your home phone service will automatically be restored on your selected date with all your services retained, including pre-authorized payments.

If you need to reschedule your service restoral, call 310-BELL (2355) from Ontario and Quebec.
Call 1 800 668-6878 from anywhere else in North America.

Last Update:06/12/2010