Changing or cancelling a phone service repair request
You can modify the details only if your resolution date was missed. If this date was missed for any reason, you must choose a new date and provide new contact and access information.
If you want to modify the details of your report (e.g. change it from "No dial tone" to "Can't call out"), call our repair department at 6-1-1.
Last Updated:09/05/2010