mybell.bell.ca
EN
ON

Select a language

Select a region

Save my selections
Search
Login navigation
Log in

Selected search filter All topics

How to use directory assistance (4-1-1)

Contact us

For local, national and U.S. directory assistance, simply dial 4-1-1. (Or you can dial an area code + 555-1212.)

You’ll need to provide the name, city, province or state of the listing you're looking for, and one of our operators will quickly find the number.

Overseas and toll-free directory assistance

For overseas/international directory assistance, dial 0 (zero) and select the operator assistance option 0.

For toll-free directory assistance service, call 1 800 555-1212.

Charges

Local, national, U.S. and toll-free directory assistance calls are subject to a charge of $2.50, which will appear on your phone bill. Call completion is included in the $2.50 charge.

International/overseas directory assistance requests are subject to a separate charge. No charge applies if the foreign directory service cannot be reached. Customers may request up to two listings per call if supplied by the same foreign directory operator.

You may also charge directory assistance calls to your Bell Calling Card or to a third number.

  • To do so, dial 0 + area code + 555-1212 (a charge per call applies).

You may also charge directory assistance calls to a major credit card if you're calling from a specially-equipped payphone.

Online 4-1-1 information

You can also access the following 4-1-1 services free of charge online.

Search for individual or residential listings
Try a reverse address lookup
Search for business listings
Browse through the online Yellow Pages
Search for Bell Canada toll-free numbers
How to order a directory

Special needs

TTY users can simply dial 7-1-1 for all directory assistance listings (local, national, U.S., overseas and toll-free). The same charges outlined above will apply.

Last Updated:05/06/2012

Was this article useful?

500 characters left.

My articles Info

"Recently viewed articles" automatically lists pages you view. Click "Save to my articles" on an article page to store it under "Saved articles."

Recently viewed articles

Saved articles