If you hear an intermittent dial tone and have Extension Call Answer it means there are messages in an extension mailbox. To find out whether you have an extension mailbox message:
- Dial *98
- Enter your password
- Listen for the recording "no new messages"
- Press 0 and you’ll be notified if there are any messages in the extension mailboxes
If the light on your phone is flashing but there are no new messages, check your equipment (i.e. unplug the adapter for a few minutes or check your user manual on how to reset the light options).
If the problem persists, contact our calling features team at 1 800 461-2921 for further assistance.