1. If you've paused live TV on one of your TVs, try changing the channel.
If the problem persists, please call us at 1 866 797-8686.
2. Try switching the receiver to standby mode by pressing the POWER button. The green light around the POWER button will turn off. Turn off any other receivers that may be active but not in use.
If the problem persists, please call us at 1 866 797-8686.
3. Reboot the receiver by pressing and holding the POWER button for 5 seconds (until the red, green and blue lights in the centre go on and off). Wait for the TV service to come back to normal.
If the problem persists, please call us at 1 866 797-8686.