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TV Selection:Fibe TV Change my selection now

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I can’t watch TV and see the Bell Fibe logo on my screen

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Fibe TV

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What type of remote do you have? : Fibe TV

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1. If your TV displays a red "X" or if the Fibe TV screen appears for longer than 15 minutes and the Wi-Fi LED is red, reset the receiver by holding down the power button on your Wireless Receiver for five seconds.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

2. Once you see the connection instructions appear on the TV, go to the Wireless Receiver Transmitter and confirm that it is powered on and connected to the Fibe modem via an Ethernet cable.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

3. On the front of the Wireless Receiver Transmitter, confirm that the Wi-Fi LED is either solid green or flashing green.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

4. Press the WPS button on the Wireless Receiver Transmitter. The bottom green LED will begin to flash.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

5. Within 2 minutes, go back to the Wireless Receiver and press the OK button.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

6. The pairing process can take several minutes, during which different icons will appear on the TV. When the pairing is complete, the receiver's Wi-Fi and LINK LED lights will turn green and you'll be able to watch TV.

If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.

If the problem persists, please contact us for help.

Last Updated:25/09/2013

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