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TV Selection:Fibe TV Change my selection now

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Fibe TV is frozen or pixellated

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Fibe TV

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1. Unplug the power cable on the back of the modem.

If the picture on your TV freezes or is pixellated, followed by a "Signal lost" message, try rebooting your modem.

Last Updated:25/09/2013

2. Wait 10 seconds.

If the picture on your TV freezes or is pixellated, followed by a "Signal lost" message, try rebooting your modem.

Last Updated:25/09/2013

3. Reinsert the cable.

If the picture on your TV freezes or is pixellated, followed by a "Signal lost" message, try rebooting your modem.

Last Updated:25/09/2013

4. Wait approximately 5 minutes for the modem to complete the rebooting process.

If the picture on your TV freezes or is pixellated, followed by a "Signal lost" message, try rebooting your modem.

Last Updated:25/09/2013

5. Once the modem has restarted, check to see if your signal has returned.

If the picture on your TV freezes or is pixellated, followed by a "Signal lost" message, try rebooting your modem.

Last Updated:25/09/2013

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