Deliveries and installations
Canada Post will leave you a delivery notice if you're not home to receive your mobile phone, smartphone, pager, home telephone or accessory order. Canada Post will then hold your order for a maximum of 15 days at the pick-up location identified on the notice. You must pick up your package yourself, with photo ID to confirm your identity.
Bell Install can set up your new Bell equipment for you. But even better, we can hook up your Bell Satellite TV with your home theatre system, and install a wireless network for your Bell Internet access.
You must be at home for the installation of your Bell Satellite TV satellite dishes and receivers. As well, to accept delivery and installation, you must have:
- Photo ID
- The credit card used for purchase
Last Updated:30/01/2013
Shipping options and delivery times
All shipping is handled by Canada Post.
We offer free shipping on all orders. Shop now.
Bell Satellite TV
Satellite dishes and receivers are delivered at the time of installation. They are installed and activated within 10 days of your order. You'll receive confirmation of the installation date by email.
Bell Internet
Your modem will be delivered and Bell Internet service will be activated within 2 business days (4 to 5 days for dial-up service).
Out-of-stock items
When an item you’ve ordered is out-of-stock, the delay may be up to 60 days, depending on what is available from our supplier. When this happens, we’ll contact you by email so you can consider other options such as
- Cancelling the entire order
- Shipping the missing item(s) at a later date
- Cancelling the order for the missing item(s) only
If you decide to wait for an out-of-stock item but we learn that the item is no longer available from our supplier, we reserve the right to cancel your order.
Bell Mobility
Allow 3 to 5 days for standard delivery of any shipped items.
Other orders and requests
Bell Home phone, Bell Internet and Bell Satellite TV feature orders are processed and activated within 2 business days. Moving requests are processed within 1 to 2 business days. Bell Home phone service will be activated on the date you specified in your request.
Last Update:30/01/2013
Tracking your shipment
We'll send you a Canada Post tracking number by e-mail to confirm that an order being delivered by Canada Post has left our warehouse.
Last Update:30/01/2013
Deliveries and installations
Canada Post will leave you a delivery notice if you're not home to receive your mobile phone, smartphone, pager, home telephone or accessory order. Canada Post will then hold your order for a maximum of 15 days at the pick-up location identified on the notice. You must pick up your package yourself, with photo ID to confirm your identity.
Bell Install can set up your new Bell equipment for you. But even better, we can hook up your Bell Satellite TV with your home theatre system, and install a wireless network for your Bell Internet access.
You must be at home for the installation of your Bell Satellite TV satellite dishes and receivers. As well, to accept delivery and installation, you must have:
- Photo ID
- The credit card used for purchase
Last Update:30/01/2013
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