Pre-authorized chequing or credit card plan
If you sign up for pre-authorized payments, we will automatically withdraw the total amount of your bill each month from the bank account or credit card of your choice.
Automatic pre-authorized chequing withdrawals are processed approximately 18 business days after the bill date shown on your invoice. Automatic pre-authorized credit card withdrawals are processed up to five business days after the bill date shown on your invoice.
You'll continue to receive your monthly invoice detailing all the charges.
How to sign up
Online:
- Log in to My Bell.
- At the top of the page, select My profile.
- Select the Billing and service profile tab.
- Select the tab for your Mobility service.
- Select Change next to Method of payment.
- Select Credit card or Bank account and fill out the form.
- Select Continue.
- Review the information and click Submit.
How to make changes
To update your pre-authorized payment details (for example, if you changed your credit card or bank account), please notify us online or by fax. Please see the sign up instructions above and follow those steps to provide us with the new information.
How to cancel
- Log in to My Bell.
- At the top of the page, select My profile.
- Select the Billing and service profile tab.
- Select the tab for your Mobility service.
- Select Change next to Method of payment.
- Select Cancel pre-authorized payments.
- Select Continue.
- Review the information and click Submit.
Note that cancelling your pre-authorized payment plan does not cancel your Bell Mobility service and you are responsible for any past, present or future amounts owing.
Terms and conditions
- The customer certifies that the information provided in the authorization is correct and that the customer will notify Bell Mobility in the event of any changes.
- The customer certifies that his/her bank account/credit card is in good standing, with sufficient funds to cover the payments as they become due.
- Charges will apply if any payments are not met due to insufficient funds or incorrect credit card information.
- All payments will be drawn from Canadian financial institutions only and will be withdrawn in Canadian funds.
- This agreement can be terminated upon notification, at any time, by either the customer or Bell Mobility.
- Upon termination, any amount due shall be paid directly to Bell Mobility.
- Cancellation of pre-authorized payments does not constitute cancellation of service by Bell Mobility and the customer shall be liable for any past, present or future amounts owing.
- It is the customer's responsibility to ensure that the credit card information provided to Bell Mobility is up-to-date and accurate. Should your credit card expire during your tenure in the Pre-Authorized Credit Card program, you must notify Bell Mobility of this change in order for your account to remain in good standing.
- Please allow 10-15 days for processing.
Last Updated:22/07/2011
Online through My Bell
The quickest and easiest way to pay your mobile phone bill is to log in to My Bell and make a one-time credit card payment.
Using your credit card, you have the option to make a one-time payment or monthly pre-authorized payments.
- Log in to My Bell.
- If you have only one Mobility account, click Make a payment. If you have more than one Mobility account, select View service details, then Make a payment.
- Enter the payment amount and credit card details, and select Next.
- Review your payment information and select Submit.
Online through your mobile phone or smartphone:
- Navigate to bell.mobi using the web browser on your mobile phone or smartphone.
- Select Menu, then select Self serve.
- Select Pay Now.
Online through your bank:
If you subscribe to online banking with a participating financial institution, you can pay your mobile phone bill through your financial institution's website. When you set up online banking, make sure to use your 14-digit Customer Identification Number (found in the top-right corner of your bill).
Please allow five business days for payments to be processed.
Last Update:22/07/2011
Pre-authorized chequing or credit card plan
If you sign up for pre-authorized payments, we will automatically withdraw the total amount of your bill each month from the bank account or credit card of your choice.
Automatic pre-authorized chequing withdrawals are processed approximately 18 business days after the bill date shown on your invoice. Automatic pre-authorized credit card withdrawals are processed up to five business days after the bill date shown on your invoice.
You'll continue to receive your monthly invoice detailing all the charges.
How to sign up
Online:
- Log in to My Bell.
- At the top of the page, select My profile.
- Select the Billing and service profile tab.
- Select the tab for your Mobility service.
- Select Change next to Method of payment.
- Select Credit card or Bank account and fill out the form.
- Select Continue.
- Review the information and click Submit.
How to make changes
To update your pre-authorized payment details (for example, if you changed your credit card or bank account), please notify us online or by fax. Please see the sign up instructions above and follow those steps to provide us with the new information.
How to cancel
- Log in to My Bell.
- At the top of the page, select My profile.
- Select the Billing and service profile tab.
- Select the tab for your Mobility service.
- Select Change next to Method of payment.
- Select Cancel pre-authorized payments.
- Select Continue.
- Review the information and click Submit.
Note that cancelling your pre-authorized payment plan does not cancel your Bell Mobility service and you are responsible for any past, present or future amounts owing.
Terms and conditions
- The customer certifies that the information provided in the authorization is correct and that the customer will notify Bell Mobility in the event of any changes.
- The customer certifies that his/her bank account/credit card is in good standing, with sufficient funds to cover the payments as they become due.
- Charges will apply if any payments are not met due to insufficient funds or incorrect credit card information.
- All payments will be drawn from Canadian financial institutions only and will be withdrawn in Canadian funds.
- This agreement can be terminated upon notification, at any time, by either the customer or Bell Mobility.
- Upon termination, any amount due shall be paid directly to Bell Mobility.
- Cancellation of pre-authorized payments does not constitute cancellation of service by Bell Mobility and the customer shall be liable for any past, present or future amounts owing.
- It is the customer's responsibility to ensure that the credit card information provided to Bell Mobility is up-to-date and accurate. Should your credit card expire during your tenure in the Pre-Authorized Credit Card program, you must notify Bell Mobility of this change in order for your account to remain in good standing.
- Please allow 10-15 days for processing.
Last Update:22/07/2011
Cash or cheque
There are a number of ways to pay by cash or cheque.
| Method | You'll need | Fee | Location | Processing time | |
|---|---|---|---|---|---|
| Bank or financial institution; bank machine or counter | Original bill | Usually a nominal fee | n/a | 5 business days | |
| Send cheque or money order,not cash include bill stub |
None | Quebec Residents P.O. Box 11095 STN Centre-Ville Montreal QC H3C 5E7 |
Ontario, British Columbia, Alberta and Atlantic Canada Residents P.O. Box 5102 Burlington , ON L7R 4R7 |
10 business days | |
| Western Union | Original bill Use city code Trans Canada PQ |
Usually a nominal fee $15 | Call 1 800 325-6000 to locate the nearest branch. |
Money order: 10 business days Quick Collect: 24 to 48 hours |
|
Did you know?
Bell Mobility offers a free Text Messaging service that tells you your account balance and last payment. Simply send us a text message (with any content) to the short-code number 82273 and we'll send a text message back with your current balance and last payment information (in the language indicated on your account billing profile). Note: This service is available to Bell Mobility subscribers with text messaging-capable mobile phones on consumer and small business accounts.
Last Update:22/07/2011