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How to use my mobile phone safely on the road?

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Driving responsibly should be your first priority when behind the wheel. Drivers are encouraged to use a hands-free unit or headset with speed-dial or VoiceDial functions. Bell provides a headset with all mobile phones and smartphones, and the majority of Bell phones are compatible with a Bluetooth headset for hands-free access.

See the selection of headsets compatible with your Bell phone.

The provinces of Ontario, Quebec, Nova Scotia, and Newfoundland and Labrador banned drivers from using handheld devices to text, type, email, dial, or talk without a headset within their borders.

Tips for responsible driving

  • If you must talk on the phone while driving, always use a hands-free unit or headset with speed-dial or VoiceDial functions.
  • When you use your mobile phone on the road, let the other person on the line know you're driving. This way, if you encounter a problem on the road, you can easily cut the conversation short and focus on driving.
  • If you're not travelling alone, ask a passenger to dial numbers, take messages, answer calls for you, and type messages and emails.
  • Pull over if you need to take notes or look up phone numbers.
  • If the road conditions are poor, don't use your mobile phone at all. Your voicemail can take your calls when you're not able to. Safety is your most important call.

Emergency numbers

Here are some common emergency numbers. Program them into your phone for quick reference or keep them handy in your wallet or glove compartment.

  • 9-1-1 - for reporting life threatening emergency situations (please do not program 9-1-1 into your phone; most mobile phones have an emergency button for dialling 9-1-1 immediately)
  • *OPP (677) - for reporting non-life threatening incidents to the Ontario Provincial Police
  • *4141 - for reporting non-life threatening incidents to the Quebec Provincial Police
  • *DWI (394) - for reporting impaired and dangerous driving (only in Ontario).
  • *ROAD (7623) - for current road conditions in Ontario
  • 5-1-1 – for current road conditions in Québec
  • *16 - for the Canadian Coast Guard
  • *8477 - for Crime Stoppers
  • *666 - for Transport Canada’s 24-hour Hazardous Goods Emergency Line
  • *311 - for Search and Rescue (distress situations)

Last Updated:03/05/2010

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