Shipping options and delivery times
Due to a potential Canada Post work stoppage:
- As of June 6, all Bell Mobility, Bell TV and Home Phone orders will be shipped via Purolator.
- As of June 24, all Bell Internet, orders will be shipped via Purolator.
Bell Satellite TV
Satellite dishes and receivers are delivered at the time of installation. They are installed and activated within 10 days of your order. You'll receive confirmation of the installation date by email.
Your modem will be delivered and Bell Internet service will be activated within 2 business days (4 to 5 days for dial-up service).
When an item you’ve ordered is out-of-stock, the delay may be up to 60 days, depending on what is available from our supplier. When this happens, we’ll contact you by email so you can consider other options such as
- Cancelling the entire order
- Shipping the missing item(s) at a later date
- Cancelling the order for the missing item(s) only
If you decide to wait for an out-of-stock item but we learn that the item is no longer available from our supplier, we reserve the right to cancel your order.
Allow 3 to 5 days for standard delivery of any shipped items.
Pre-ordering a new mobile device? Learn more about shipping and delivery.
Other orders and requests
Bell Home phone, Bell Internet and Bell Satellite TV feature orders are processed and activated within 2 business days. Moving requests are processed within 1 to 2 business days. Bell Home phone service will be activated on the date you specified in your request.